Privacy Policy

Privacy Policy

At MugStories True Crime, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By signing up, subscribing, or using our website, you agree to this policy.

1. Information We Collect

We may collect the following information:

  • Personal Information: Your name, email address, and any other information you provide when subscribing to newsletters or registering on our site.
  • Account Information: Username and other details necessary to manage your account.
  • Usage Information: Data about your interactions with our site, including pages viewed, articles read, and time spent on the site.
  • Device and Browser Information: IP address, browser type, and device information used to access the website.
  • Cookies and Tracking: Data collected via cookies or similar technologies to remember preferences, track usage, and improve your experience.

We do not sell your personal information to third parties.

2. How We Use Your Information

Your personal data may be used for:

  • Providing Services: Managing your account, sending newsletters, and responding to inquiries.
  • Communication: Sending updates, news, and optional marketing messages if you have opted in.
  • Site Improvement: Monitoring and analyzing usage to improve website content and performance.
  • Personalization: Tailoring content and recommendations based on your preferences.
  • Security: Detecting and preventing fraudulent or unauthorized activity.
  • Legal Compliance: Fulfilling legal obligations and responding to lawful requests from authorities.

3. How We Share Your Information

We may share personal information with:

  • Service Providers: Vendors that help manage email delivery, website hosting, analytics, or security.
  • Legal Authorities: When required by law or to protect rights and safety.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your data may be transferred to the new owner.

We do not sell your data to advertisers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login details.
  • Analyze site usage to improve performance and content.
  • Deliver personalized experiences or content recommendations.

You can manage or disable cookies in your browser settings, but some site functionality may be limited.

5. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and protect our interests. Email addresses for subscriptions will be kept until you unsubscribe or request deletion.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to or correction of your personal information.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from newsletters or marketing communications at any time.
  • Data Portability: Request a copy of your personal data in a machine-readable format.

To exercise any of these rights, contact: editor@mugstoriestruecrime.com

7. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. Please review their policies before providing any personal information.

9. International Transfers

Although MugStories True Crime is based in the UK, your data may be processed or stored outside your country. We ensure such transfers comply with applicable privacy laws.

10. Children

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be posted on our website. Continued use of the site constitutes acceptance of any changes.

12. Contact

For questions, concerns, or to exercise your privacy rights, contact:
editor@mugstoriestruecrime.com